UK delivery rates are as follows:
FREE UK Delivery on all orders over £100 (Second Class Delivery)
Second Class Recorded Delivery (2-3 days not guaranteed): £4.99
First Class Recorded Delivery (1-2 days not guaranteed): £5.99
Next Day Delivery: £10 (Please note to guarantee next day delivery order must be placed before 2pm and excluding weekends)
Saturday Delivery: £15 (Please note to guarantee Saturday delivery order must be placed by 2pm Friday)
Your order will be delivered by Royal Mail.
Royal Mail International Tracked & Signed For Service (3-5 Working Days): £20
INTERNATIONAL DELIVERY FREE FOR ORDERS £1000 OR OVER
REST OF THE WORLD DELIVERY
Royal Mail International Tracked & Signed For Service (5-7 Working Days): £20
Delivery outside the UK may be subject to local taxes which will be your responsibility.
INTERNATIONAL DELIVERY FREE FOR ORDERS OVER £1000
We kindly request that you take a few moments to thoroughly examine the packaging for any signs of tampering, damage, or discrepancies. This includes checking for broken seals, visible signs of rough handling, or any indications that the package might have been opened or compromised in any way. It is essential to do this prior to signing or accepting the delivery. Please note that once you have signed for and accepted the package, we are unable to provide refunds or exchanges for any concerns related to the packaging, such as tampering or damage incurred after your acceptance. This policy is in place to protect both parties and maintain the integrity of our products. In the rare event that you do observe any issues with the packaging, we kindly ask you to bring it to the attention of the delivery personnel immediately. They will assist you in documenting the problem, and together, you can decide on the appropriate course of action. This may involve refusing the delivery or contacting our customer support team for further guidance.
Once your order has been placed, you will receive an order confirmation email, however, if you have not received this email, please contact us at email@example.com
We are not liable for any delays caused by destination customs clearance processes.
Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be subtracted from any refund due.
All orders will require a signature upon delivery.